FAQ

We stand by the quality of our products. If your item arrives with a defect, please contact us and we’ll gladly send a replacement. At this time, we’re unable to offer refunds.

Inter-island shipping usually takes 2–3 business days, while mainland shipping takes about 14–28 business days. Thank you for your patience!

We don’t ship internationally right now. But we’re growing and hope to be in your country soon—stay tuned!

Once your order ships, you'll receive a tracking number via email to monitor your delivery.

The date on the packaging is the “born on” date, showing when the product was packaged to ensure freshness, quality, and great taste. From that date, Kōlea Sparkling Hop Water has a shelf life of 365 days. Mahalo and enjoy!

Yes, Kōlea Hop Water is free of alcohol, caffeine, gluten, sugar, and calories. It’s the perfect thing to sip whether you’re breaking up with booze or sugar—or taking a break in between brews.